Privacy policy

PRIVACY STATEMENT ----

SMS COMMUNICATIONS, TEXT MARKETING & NOTIFICATIONS

SMS Data Collection & Use

When you provide your phone number and opt in to receive SMS communications from Loyalty Vibes, we collect and store your phone number, consent status, and message activity as permitted under applicable law, including the Telephone Consumer Protection Act (TCPA) and other relevant regulations.

Your phone number is used solely for the purpose of delivering text messages as described in our Terms of Service. We do not sell, rent, or disclose your mobile number to third parties for their own marketing purposes.

SMS data (including opt-in and opt-out information) may be securely shared with our messaging service provider(s) solely to enable message delivery and compliance recordkeeping. We retain SMS-related data in accordance with our data retention policy and applicable law.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 25 a month. You acknowledge that consent is not a condition for any purchase at any time.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

You can withdraw your consent to receive text messages at any time by replying STOP or contacting us at support@loyaltyvibes.com. For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above. Message and data rates may apply.

 

SECTION 1 - AGE OF CONSENT

By using this site, you are agreeing to the terms of service. You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent by using this site.

 

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION

We do not sell or share your information in any way except simply, in providing services to you. When you purchase something on our store, we will then use the information you have voluntarily, provided to us such as your name, address and email address for shipping purposes or any services or goods that we will provide to you or for you.

Your email and phone number are only used in an instance there is an issue or delay with your order or shipment and none other than, to communicate with you through this process. We do not have any access to your forms of payment nor do we store it in our systems.

If, you have settings enabled on your device, through your browser where you have used a form of payment(s), your settings may pre-populate for your purchase, to make things faster for your convenience but, in no way plays a part with us.

We have online payment processors simply, to process your payment and these are our only third party providers. We do not have any affiliate links within our website however, we do have links that may lead to other websites outside of our store such as Pinterest, Twitter or Facebook, etc.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only use your information to allow them to perform the services they provide to us, such as delivering your products (shipping) examples would be FedEx, UPS, USPS, DHL, etc.

However, these third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to your information for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can then understand the manner in which your personal information will be handled by these providers. Examples would be Visa, MasterCard, PayPal, Google-pay, ShopPay, etc.

In particular, remember that certain providers may be located in or have facilities that are located at a different jurisdiction than either you or us.

So when you proceed with a transaction, your information with these services and these third-party service providers, will become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links - When you click on links in our store, they may direct you away from our site (payment gateways, social media) ie. PayPal, Google-pay, Facebook, etc. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 5 - SECURITY

We have many securities in place to protect your personal information while making a purchase with us. So, that we can offer you a safe and secure checkout when shopping.

When you provide your debit or credit card information, the information is encrypted using secure socket layer technology (SSL) and is not stored with or by us in any way.

 

SECTION 6 - COOKIES

The cookies we use are strictly to improve our website, load times and speeds. Our goal is to always be sure our website is mobile friendly, user friendly, displaying accurately, and that our load speeds are correct and acceptable for all devices.

The speed in which an image loads or fully displays while you are viewing a page or product is important to us and we will continue to improve this to be better and faster with you in mind.

We do not collect any personal data or information on your visit unless you agree or checkout and that data is only stored as a customer without payment details such as what you ordered and your shipping address. We do not have access to the card used or payment information as we are not a payment provider or processor. Those would go solely through our payment processors, only.

We try to understand where our visitors have come from, as in how did you find our website. Did you come from a specific social media platform, Google, or blog. It shows us if, we're having issues with any link(s) such as maybe a broken link, if something didn't load fast enough for you, what link you came from, if a certain device or mobile system is having compatibility issues or images are not displaying correctly, etc.

All social media with and not limited to Analytics, Pinterest, Google, Facebook, Instagram, Twitter and the world wide web.

  

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to register a complaint, or simply want more information please, contact us our Privacy Compliance Officer.