Covid-19

Covid-19 Delays:

Our facilities are located in the U.S. only.

  • We ask for your extended patience as we experience some delays in some states and cities.
  • Our shipments and orders may be delayed due to lack of staff in certain cities and states.

    We have upgraded our expedited shipping and express shipping options on most of our website but, there are many products we just cannot offer it for at this time.

    However, it is not currently updated site wide, yet. If, you have any questions on whether an item allows expedited shipping or express shipping please, reach out to us. We will respond in less than, 24 hours or reach out through our chat.

    Our current carrier for expedited shipping and express shipping is DHL, only at this time. 

    • DHL

    Unfortunately, this does come with a price and it continues to rise each month.

    • If, you would like to add the express or expedited shipping option to your order please, do so at checkout.
    • If, you do not want the express or expedited simply, choose the regular standard shipping options.

    How Can We Help?

    Get fast support, a quote, or project guidance directly from our in-house team. No outsourcing. No delays. Every order is produced here in Colorado with premium USA-made materials.

    Call, email, or hit live chat—whatever gets you moving quickest.

    Availability:

    Open Hours: Mon–Sat • 5AM–8PM | Sun • 6AM–6PM

    • Phone / Email: Mon–Sat • 8AM–6PM MST/MDT

    • Live Chat: 7 days a week • 5AM–10PM

    We're closed all major holidays.

    *Winter hours are weather dependent. Check our socials or top of site for closures.

    (If you reach out by form or email, check spam/other—our replies are quick.)

    Local pickup + $5-$15 delivery available throughout Colorado Springs, Fountain, Monument, Manitou, Falcon, and Peyton. Extended delivery available statewide.

    Over 57k+ orders completed since 2010. | 100% in-house production. No outsourcing. | Colorado-owned and operated.

    START YOUR QUOTE

    Tell us what you need and we’ll respond with pricing, turnaround, and next steps, usually within minutes during normal hours.
    Response Time Guarantee: Typical response time: 10–45 minutes during business hours. We reply fast, usually same hour, or same day.



    Online Requests Accepted 24/7

    You can submit quote requests, artwork, and general inquiries at any time. All responses are handled during normal business hours.

    What to Include for Faster Quotes

    Need a quote fast, provide as much detail as possible for all of your needs and reduce the back and forth to speed up the process. Details We Need:

    For the fastest quote, include:

    • Item type, quantities, and materials
    • Sizes, colors, or color codes needed
    • Artwork (PNG, JPEG, JPG, PDF, AI, or a photo
    • Deadline / Event date
    • Pickup, delivery, or shipping preference
    • Embroidered, or printed and placement(s)

    Emergency, Rush, After-Hours & Same-Day Services

    Need last-minute embroidery or custom printing in Colorado? We keep a dedicated after-hours team ready for urgent projects, event deadlines, and same-day needs.

    If it’s an emergency, and you need someone open now near you, don’t wait—reach out now and we’ll walk you through the fastest path to completion.

    Embroidery Services:

    Printing Services:

    Why Customers Reach Out

    When you need help from a company you can trust:

    • Fast quotes for embroidery, screen printing & custom hats
    • Help choosing the right garment, thread, or print method
    • Updates on active orders
    • Local pickup, delivery, or meet-up coordination
    • Bulk, corporate, team, and brand projects
    • Urgent, rush, and same-day production

    FAQS Frequently Asked Questions

    How fast do you respond?

    Most messages get a reply within 10–45 minutes during business hours. After-hours messages are answered as soon as someone on our team is available.

    Do you offer appointments?

    Yes. Appointments are welcome during or after business hours, and can be scheduled if you prefer one-on-one project help.

    Can I bring my own garments?

    Yes. We accept customer-supplied items for embroidery and printing. We’ll review them for compatibility before production starts.

    Do you take rush or same-day jobs?

    Absolutely. We offer rush, after-hours, and same-day embroidery and printing. Contact us immediately for the fastest turnaround options.

    How do I send artwork for a quote or order?

    You can email it, or send it through live chat. PNG, JPEG, JPG, PDF, AI, or even a clear photo or screenshot works.

    Do you offer local delivery or pickup?

    Yes. We offer local pickup and $5-$15 delivery in Colorado Springs, Fountain, Monument, Manitou, Falcon, and Peyton. Extended statewide delivery is also available and nationwide shipping in the USA.

    Can I submit a quote request outside of business hours?

    Yes, you can submit contact forms, quote requests, and files or artwork at any time. All messages submitted after hours are reviewed during normal business hours.

    CUSTOM FITTED HATS

    High-end fit, stitched in-house, and built for brands who care about quality.

    If you need a fast answer, reach out now—we’re here and ready.