Our Processing Times:
The time we need to print, prepare, embroider or customize your order may vary. For details, see individual items or contact us for an estimate.
- We proudly design, process, print, sew, embroider and ship from Colorado Springs, Colorado.
- For current shipping times please, see our production times.
USPS Shipping Times & Deliveries:
We use USPS to ship to all 48 states and territories in the US and International shipping. USPS does not guarantee any delivery dates or times and can experience longer delays during holidays.
Some orders may be delayed due to COVID-19 regulations in your city or state. Some deliveries can take up to 10-30 business days to receive for International orders due to different concerns or situations within International regions or countries.
SHIPPING & DELIVERY INFO:
What We Offer:
- 100% Satisfaction guarantee
- Safe & secured checkout
- Superior quality
- Unique designs
- Fast shipping
- 7 Day Hassle-Free Returns
- Plenty of styles to choose from
- Not sold in stores
- We process orders in the order they were received.
- Orders are processed 8-5pm, Monday-Friday, only.
- Our last pick up for end of the day is 3:30 pm Monday-Friday.
- Typically, some orders can take up to 3-7 business days to be processed which, can include payment verification if, there are any errors.
- Occasionally, some items can and will be shipped separately. Example (if, an item is express or expedited ordered it will take priority and ship before the other items in your order).
We house 2 warehouses in Colorado and 2 local pickup options available in Colorado Springs and Aurora.
- Primary Warehouse: Colorado Springs, Co
- Secondary Warehouse: Denver, Co
- Local Pickup - Colorado Springs: M-F
- Local Pickup - Aurora: Saturday/Sunday Only
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some international destinations.
- When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose (primary or secondary).
- Depending on the shipping option you choose, shipping date estimates may appear on the shipping quotes page.
- Please, also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Some items will specify an exact shipping time if, it's faster than 2-3 weeks which means it will ship out from our primary warehouse.
- Some items will specify shipping options (times) during checkout.
- Custom and handmade items may take up to 2-3 weeks.
- We do our best to get orders processed, packaged and shipped out as quickly, as possible. Because, there is an extremely, high demand for certain products, some orders may take a little longer to arrive so, we ask for a little extra patience especially, around the holiday seasons being our teams are taking time off to be with their families.
7/01/21: Due to new regulations and laws, we are no longer shipping to Australia, Europe and the UK. We apologize for this inconvenience. Some exceptions will be on a case by case basis, we may revisit this in the near future. Please, contact us for assistance or if you have any questions.
STANDARD & PREMIUM SHIPPING TIMES: Shipping options available at checkout or shown on product page.
USA & Canada Shipping Options & Times:
- Flat Rate Shipping
- Standard Shipping
- Expedited Shipping
- Free Shipping - (USPS)
- Standard Overnight (UPS)
- 2 Day Shipping (USPS)
- Ground (USPS)
- Economy (UPS)
- 1-3 Days,
- 3-5 Days,
- 4-7 Days,
- 5-8 Days,
- 6-10 Days,
- 14 Days
International Shipping Options & Times:
- Flat Rate Shipping
- Standard Shipping
- Worldwide Shipping
- 10-17 Days
- 17-23 Days
- 23-30 Days
CUSTOM & HANDMADE SHIPPING TIMES:
- - All handmade and custom clothing, art and jewelry are made and shipped from Colorado, only. (Primary warehouse - express shipping is offered for US 4-8 days and international is 1-2 weeks)
- - Please, be aware if, express shipping is offered for a specific item, it is only for that item and not the whole order.
- - Shipping calculations will reflect each additional item added as express shipping.
- ***If, you would like to customize a shirt, hoodie, jacket, leggings, jewelry etc. please, send us an email or select the custom products and upload an image or text.
- *** If, you need help customizing any of these items please, send us an email.
TRACKING YOUR ORDER:
- There is a tracking option at the bottom of every page to track your order at your convenience.
- A tracking number will be emailed once, your order has shipped.
- Once your item(s) have shipped, it can take up to 24-48 hours for USPS to update in their systems, depending on business day or holidays.
- Please, be patient and we ask that you give it the 24-48 hours before, you can expect to see it registered or populated.
- If, you sign up as a member, you will get shipping notifications to your phone by text, every time there's an update including, out for delivery.
CUSTOMS & IMPORT TAXES:
- Taxes will vary based on your overall order total.
- Buyers are responsible for any customs fees, import taxes or vat fees that may occur or apply.
- We are not responsible for any delays due to attempted deliveries, redelivery, customs, carriers or COVID-19 situations.
- If, an order is returned or refused due to custom fees, no refund will be issued.
- Orders may be delayed due to COVID-19 regulations in your country.
If, there is something you're interested in and it is time sensitive please, contact us.
Our Solid Guarantee
● 100% money back guarantee for defective items or damaged during shipping.
● If you're not satisfied with the products, return it, and we will refund your purchase price, minus return shipping and a 20% re-stocking fee.
● Safe and secure checkout on our website with our high quality encryption.
● Your information is 100% safe and secure and we will never share it with anyone.
● Worry-free shopping!
Please, provide us with an accurate physical address to ship to. We want to make sure your items arrive without any issues or problems and on time.
If you have any questions or issues with your order, please email us immediately. We will respond within less than 24 hours.